Privacy Policy

How we collect, use, and protect information gathered through this website.

Overview

EXAN Builders Corporation ("EXAN," "we," "our," or "us") operates the website www.exanbuilders.com (the "Website"). This Privacy Policy explains what information we collect when you visit our Website, how we use it, and the choices you have regarding your information.

By using this Website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Website.

This Website is intended for use in relation to commercial and construction inquiries within the Philippines. If you are visiting from outside the Philippines, please be aware that information you provide may be transferred to and processed in the Philippines.

Information We Collect

Information You Provide Voluntarily

We collect personal information only when you actively provide it through our contact form. This may include:

  • Full name — to address your inquiry appropriately
  • Email address — to respond to your message
  • Phone number — so our team can follow up with you
  • Company name and address — to understand your business context
  • Project details — including location, concrete grade (PSI), and scope of work
  • Subject and message — the content of your inquiry

Providing this information is entirely voluntary. You are not required to submit any personal data to browse the Website.

Information Collected Automatically

When you visit the Website, certain technical information is automatically recorded by our web server and third-party services, including:

  • IP address and approximate geographic location (country/city level)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website (the page that linked you here)
  • Date and time of your visit

This data is collected in aggregate and is not linked to your personal identity unless you have also submitted the contact form.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries — Information submitted through the contact form is used solely to reply to your message and provide the requested information, quotation, or site visit arrangement.
  • To prevent spam and abuse — We use Google reCAPTCHA and server-side rate limiting to protect our contact form from automated submissions.
  • To improve the Website — Aggregate, anonymised traffic data helps us understand which content is useful and how the Website performs.
  • To maintain security — IP addresses and access logs are retained for a limited period to detect and prevent malicious activity.

We do not use your personal information for marketing, advertising, or any purpose other than responding to your specific inquiry, unless you have explicitly requested otherwise.

Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how visitors use the site.

Cookies This Website Uses

Managing Cookies

You can control or delete cookies at any time through your browser settings. Most browsers allow you to refuse new cookies, delete existing ones, or notify you when a cookie is set. Note that disabling cookies may affect some Website functionality. For guidance, visit aboutcookies.org.

This Website uses Google Analytics 4 only when you have clicked Accept All on the cookie banner. If you choose Essential Only, Google Analytics is disabled and no analytics cookies are set or retained. We do not use advertising cookies, social media tracking pixels, or any other non-essential tracking technology.

Third-Party Services

Google Analytics 4

When you consent via the cookie banner, this Website uses Google Analytics 4, a web analytics service provided by Google LLC. It collects anonymised data about how visitors navigate the site — such as pages viewed and approximate location — to help us improve content and usability. We have enabled IP anonymisation so your full IP address is never stored by Google. This data is not used for advertising and is not shared with third parties for commercial purposes. You can opt out at any time by clicking Essential Only on the cookie banner, which immediately disables analytics and deletes any existing GA cookies from your browser. Learn more at Google's Privacy Policy.

Google reCAPTCHA v3

Our contact form is protected by Google reCAPTCHA v3, a service provided by Google LLC. reCAPTCHA works by sending certain hardware and software information to Google — including your IP address — to determine whether the form submission is from a human. This processing is governed by Google's Privacy Policy and Terms of Service. By submitting the contact form, you acknowledge this processing.

Web Hosting & Server

This Website is hosted on a third-party hosting provider. Our provider may maintain standard server access logs containing IP addresses and request metadata as part of normal infrastructure operation. These logs are not used for marketing purposes.

No Social Media Embeds or Advertising Networks

This Website does not embed social media feeds, widgets, or share buttons that would allow third-party platforms to track your visit. We do not participate in any advertising networks.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. These include:

  • HTTPS encryption for all data transmitted between your browser and this Website
  • Server-side input sanitisation and validation on all form submissions
  • Spam and bot protection via reCAPTCHA and honeypot filtering
  • Rate limiting to prevent automated abuse of the contact form

No method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

Personal information submitted through our contact form is retained only for as long as necessary to respond to your inquiry and for a reasonable follow-up period thereafter.

You may request deletion of your information at any time by contacting us at sales@exanbuilders.com.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please reach out to us:

EXAN Builders Corporation
72 Int. C. Santos St. Evangelista Ave., Santolan, Pasig City 1610